Campaign Conflict in the App

When two campaigns created within the app feature different widgets but target the same product, a campaign conflict arises.

For example, these two campaigns:

The first campaign has Payment Badges enabled:

While the second campaign has Countdown Timer Widget and Payment badges enabled:

In the shop, only the countdown timer from the second campaigns and the payment badges from the first campaign appears. The Second campaigns payment badges do not appear:

How will I know if my campaigns are conflicting?

The app notifies you on the dashboard when a campaign conflict is detected.

How can I avoid Campaign Conflict?

1. Adjust Product Targeting - modify the product targeting to prevent overlap between campaigns.

2. Include Widgets in the Same Campaign - If two campaigns use different widgets, consider combining them. For example, combine the Payment Badges into the second campaign:

We hope this helps.

If the campaign conflict has been removed, and the widgets still does not show on the product page, please contact us at help@hextom.com