How to Configure the Recommendation Upsell Campaign

The Recommendation Upsell widget in the app allows you to display "frequently bought together" or "you may also like" suggestions directly on your product pages. This is a powerful tool to increase average order value by helping customers discover related or complementary items.

Follow the step-by-step guide below to configure the campaign.

How to Add a Recommendation Upsell Campaign

To add a new Recommendation Upsell campaign, click on Add Campaign on the dashboard.
Choose Recommendation as your campaign type.
Enter a campaign title. This is only visible to you and will help you identify the campaign in your dashboard.
Under Recommended Products Type dropdown box, select from:
- Complementary: Suggests matching items that go well with the current product (e.g., accessories or add-ons).
- Related: Displays similar or alternative items the customer might prefer.
Choose between Basic Configs and Full Configs to design your widget:
- Basic Configs allows you to edit the following:
  - Title content and text color
  - Price color
  - "Add to Cart" button content
  - Global text color
- Full Configs includes all Basic Configs options plus the following:
  - Title font size and weight
  - Price font weight
  - "Add to Cart" button text color, background color, border color, font size, and shape (rounded or square)
  - Global background color, shape, border color, and border thickness (regular, thick, thin)
Set your targeting options (optional):
- Display to Markets: Choose between all markets or specific markets
- Display to Customers: Show to all customers or target customers by tag
- Display Schedule: You can set it to always display or schedule the display and set a start date & time, with an option to set an end date & time (based on your local timezone)

If you have any further questions or concerns about this campaign, please feel free to reach out to us at help@hextom.com, and we'll be happy to help!